This Privacy Policy describes how Flypie (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website, use our services, or interact with us in any manner. It also explains your rights regarding your personal data and how you can exercise those rights.
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By using our site or services, you agree to the terms of this policy.

We collect personal and non-personal information to operate our website and deliver services effectively.

This includes:

‍Personal Data
‍Contact information (name, email, phone)
Company/organization name
Job title, country/region
Any information you submit via forms, email, or messages

‍Technical & Usage Data
‍IP address
Browser and device type
Pages visited and interaction logs
Cookies and tracking technologies

‍Service-Specific Data
‍Lead or inquiry details you provide for sales conversion and consultation
CRM-related data necessary for follow-up and conversion tracking
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‍Sensitive Data
We do not intentionally collect medical records or sensitive health details through this site unless explicitly provided (e.g., in lead forms for clinics), and only with consent.

We collect information when:

You submit forms (contact, proposal, demo, case study requests)
You communicate with us via email or messaging platforms
You interact with our website and analytics tools collect usage data
You engage with Flypie services as a client or partner
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We also use cookies and similar technologies to improve site performance and user experience.

We use your information for the following purposes:

‍Service Delivery and Sales Support
‍To respond to enquiries and deliver proposals
To manage sales outsourcing services, follow-ups, and CRM workflows

‍Compliance and Security
‍To comply with applicable laws (e.g., data protection regulations such as GDPR)
To protect data integrity and prevent unauthorized access

‍Communications
‍To send updates, support messages, and marketing where permitted
To process requests for demos, calls, or collaboration

‍Analytics & Improvement
‍To analyze usage patterns and trends
To enhance our services and the user experience

Where required by law (such as under GDPR), we rely on one or more lawful bases including:

Consent — when you agree to data processing
Performance of a contract — to deliver requested services
Legitimate interests — to improve services and communications while respecting your rights

We maintain reasonable technical and procedural safeguards to protect personal information against unauthorized access, use, or disclosure. Security measures may include:

Encryption of data in storage and during transfer
Access controls and monitoring
Regular security audits

However, no system is completely secure, and we cannot guarantee absolute protection.

We do not sell your personal information. We may share information with:

Service providers and partners who assist in delivering services (e.g., CRM platforms, analytics tools)
Legal or compliance agents when required by law
Third-party integrations you explicitly authorize

Any sharing is done under strict contractual terms to ensure privacy protection.

Your data may be transferred to and processed in countries outside your own, including where Flypie or its partners operate. We take steps to ensure appropriate safeguards are in place for international transfers.

We use cookies and similar tracking technologies to:

Improve website functionality
Analyze traffic and site performance
Personalize user experience

You may control cookie preferences via your browser settings.

Depending on your jurisdiction, you may have rights including:

Accessing the personal data we hold about you
Correcting or updating inaccurate data
Requesting deletion of your personal data
Withdrawing consent where processing is based on consent

To exercise your rights, contact us at the details below.

We retain personal data only as long as necessary for the purposes listed above or as required by applicable law. Once data is no longer needed, we securely delete or anonymize it.

We may update this Privacy Policy to reflect changes in services, legal requirements, or business practices. When changes are made, the “Last updated” date at the top will be revised.